all 5 beauties and our gift exchages.... PJ acting cute as usual!!! kekkeke














p/s: these photos blog are my first using photobucket... so they are not as perfect as they shld be... pls forgive me.. it's late and i wanna zzz soon...

it's been a very fun gathering!! thanks all for making this steamboat a successful one!! when is the next??? who is coordinating next time round? pls volunteer ur services!!! kekeke

Vivi!!!


























PL!!!














WL!!!


























Pig... u got urself covered... so not so bad la... wanted to leave ur photo out as u wanted but ah... post all ours ma... so must haf urs also ma... kekekek forgive me!!!


























PJ!!!

Finally!!! we managed to meet all together in this festive occasion!!! Christmas 2006!! our steamboat party turned out pretty well!

these are the presents that we brought for the exchange... they are all tagged by the UNO cards!!

Bad Customer Service in Singapore

I last blogged bad customer service in Singapore in Jan 2005 and now I wanna complain again...

Have been experiencing all the crappy customer services recently...

Just mention a few...

1. At 翡翠...

having lunch with my colleagues. I had a bowl of plain soup noodle. When I finished my noodles and still enjoying the soup with other dishes which I was sharing with the rest, the waitress came and wanted to collect back the bowl without asking me.

Me: ehhhh, 不要收先
Waitress: (put back the bowl) 很好喝meh?

Xia mi?! Got this kinda thing ah? Waitress questioning how nice their own food is....

2. At SK G2000...

trying out pants and asked for a smaller size from staff A when she walked past me. Then staff B happened to walk past at the same time, talk dunno what to A and A answered "没有了". Both me and my bro thought A was talking to B. So I waited outside the changing room while my bro was still browsing the clothes.

A came back and told me, "没有了. 刚才不是跟你讲了loh." Aiyoh, who the h*** knows who she's talking to. She din even gimme the most basic eye contact.

3. Still at SK G2000...

Now is B's turn...sigh... Me, my bro and his gf were checking other design for smaller size, and one of us proposed to ask staff B who is approaching about the size of a new design. Before we can open our mouth, staff B super chop chop, "这个最后了" then super chop chop hang the clothes and walked away.

Simi lah....is that too efficient or bad service??

My bro said that was because we dressed sloppily. C'mon, it's only 3 min from my house, how glam they want me to dress??

Then now he suggested that we should write a complain letter, but i think no use lah 'cos I saw this email this morning....

Hi Friends

Please read the emails exchanged between myself and Carrefour. It is very disappointing to know that they give their usual msg to their customers' feedbacks. What is worse they even forwarded their internal emails for me to read

This is an excellent example of what not to do.

Please forward this email to your friends for their reading.

Thomas

----- Original Message -----

From: Thomas Lee
To: Linda Tjendekia
Cc: Suntec Customer Service ; Juliana Yong
Sent: Wednesday, October 25, 2006 9:43 PM
Subject: Re: Poor customer service at Carrefour

Hi Linda

Thank you for replying to me with the usual message as suggested by Hamidah in her email to you

Now I know how much Carrefour value their customers. I shall forwardy our email and Hamidah's email to all my contacts so they will know too.

Thank you

From 'Your valued customer'

Dr Lee

>----- Original Message -----

From: Linda Tjendekia
To: tvcr123@singnet.com.sg
Cc: Suntec Customer Service ; Juliana Yong
Sent: Wednesday, October 25, 2006 6:25 PM
Subject: Poor customer service at Carrefour

Dear Dr. Lee,

Firstly, let us take this opportunity to thank you for your patronage at Carrefour Suntec City. We would also like to thank you for your valuable feedback on our service.

Please accept our sincerest apology for the unpleasant ordeal and the inconvenience that we have put you through with this inexcusable lapse of service. We have highlighted this issue to dept management and a serious briefing has been given to assure that we will continue to strive to strengthen our customer services to minimize inconveniencesfor all our customers.

At Carrefour, it is our goal to render service excellence in the retail scene and we will continue to strive to deliver the best services to benefit all our valued customers including your good self.

Thank you.

Yours truly,

Linda
Management Support Officer
Appliance & Textile Divisions
Carrefour
Suntec City

---------------------- Forwarded by Linda Tjendekia/SING/Carrefour on10/25/2006 05:54 PM ---------------------------
Sent by: Suntec Customer Service
To: Linda Tjendekia/SING/Carrefour@Carrefour-SG
cc:
Subject: Poor customer service at Carrefour

Hi Linda

Reply to customer the usual msg but lupa cc it to you.... sorry lupa (festive mood) :-) Kindly reply to customer ya.... once again Sorry.

Many Tks
Hamidah

>---------------------- Forwarded by Suntec CustomerService/SING/Carrefour on 10/25/2006 01:35 PM--------------------------- Please respond to Thomas <tvcr123@singnet.com.sg > To: suntec_customer_service@carrefour.com cc:

Subject: Poor customer service at Carrefour

Dear Sir/Mdm

I was at Carrefour-Suntec City - on the night of 15/10/2006 to buy thefollowing items, a laptop, a fax machine, a DVD recorder and a roadbike. I left with only the laptop and the DVD recorder. I did not buy the roadbike because the staff serving me
could not tell me the difference between a $900 bike and a $300 bike except that they were both had aluminium frame. I did not buy the fax machine because no one bother to serve me despite standing at the fax machine section for 15 mins. I approached a staff at the adjacent section selling telephone but all he told me was the staff selling fax machine is not around and did not offer any assistance.

On the 21/10/06 I returned to Carrefour - Suntec City - to get a refundfor the laptop as I had discovered that the laptop only supported Windows XP and could not be used to run my DOS programme. The salesman who sold me the laptop 6 days earlier was very unhappy and refuses a refund of the laptop citing various lame excuses. He finally agree to a refund after I went through Carrefour's refund
policy with him. At this point he make a photocopy of my identity card claiming
the company's need to track my refund history. I was outrage and disappointed at
being treated like a criminal and asked for the duty manager. The duty manager arrived and agreed that it was not Carrefour's policy to make photocopyof customer's IC but he was no better than the salesman for he wanted to take down
my particular's instead.

I am very disappointed with the Carrefour's staff, from the lack of product knowledge to the lack of service and finally to their staff's attitude of negating on the company's promise of a refund if goods were returned intact. They should not bother to track my refund history as I will not be shopping there anymore.

Dr. Lee Boon Kok

See. Complaining is no use lah. Waiting 15 min for a Carrefour staff to approach customer is a norm too...not surprising at all.

Pai seh ah, the mood is just right for all these....hee...


Looking forward to the steamboat on Monday night. Let's get fat together.

Guess where is this...


Yupyup, it's Vietnam. Too easy huh...


They have pink roof house....and LOTSA motorbikes. The most # of ppl on a bike I've seen so far is 5 - Daddy, Mummy and 3 kids. Free live circus show.


Unlike last time in Renaissance, I stayed in Sheraton Saigon. Really beautiful hotel. Good service and breakfast too.


And their shower room. Wah seh....3 shower heads can blast all the dirt away. Dun even need to use make up remover also can wash off everything.


View outside my room. It's rainy season over there too.


And again, I was there for work. Evidence here k...


Having lunch with my distributors....on the floor of their office. I'm very gan hor one, can ride motorbike there with my distributor and have lunch anywhere. In fact, this was the best meal I had in HCMC.


And I also went on this ship (I cheated, took this from a poster)


where beautiful Vietnam ladies in sailor suits stand in line to welcome the guests.


My view from my seat. Super duper windy till I almost froze.

My father who happened to be there too brought me on the ship. Interesting ride.


View of another ship. The design is so lame leh....suddenly feel like eating curry fish head.

Then when I was trying to take the night scenery, I sneezed...


and ended up with an artistic picture! at least in my opinion...


so I started playing with it.... I know I also very lame, that's why put all so small


See this boat....aiyoh, almost sinking from the weight of the sand. They are bringing the sand to the other side of the Mekong River.


And at Mekong River, I saw this. wah biang....he is d*** famous.


And my father celebrated my birthday with a creamy fatty cake. 谢了!

Happy belated birthday to me and....

MERRY CHRISTMAS!

Party of the year!!!

Dear all!

You & ur partners are all coordially invited to the most talked-about Christmas Steamboat Party 2006 @

Venue : CompassPoint Level 2, outside 77th street
Date : 25 dec 2006, Monday
Time : 5.30pm (so as to end early as next day need to work)

There would also be a Christmas exchange. Please bring along ur gift of range b/w 5-10 bucks along for tagging and the draw would be after the steamboat!!! :)

As this party is kinda potluck event, each of us is required to contribute / buy something, but at the end of it, we would all split evenly the amt spent alright? so keep the receipts ya...

I have briefly came up with some standard food for the party and they are as follows. Please kindly let me know which ones u would be able to provide and leave ur orders in the comments or simply blog in by thurs, 21/12/06! (or somebody will come haunt u!!)

A : Vegetables
1 - 'Tang O'
2 - Tomatoes
3 - 'White Vege'
4 - Kang Kong

B : Meat
1 - Prawns (intact with shells, so soup will be more tasty)
2 - Chicken Thigh / Breast
3 - Fish Slices

C : Others
1 - Yong Tau Fu ingredients (ie: fish/sotong balls, crabstick)
2 - Fish Glue
3 - Mushroom (fresh ones, shiitake)
4 - Dumplings (prawn / meat)
5 - Seaweed
6 - ToFu
7 - Eggs

D: Desserts
1 - Fruits (ie: grapes etc)
2 - Drinks (ie: green tea, sparkling grape juice etc)
3 - Chocolates
4 - Desserts (ie: sesame / peanut paste)

P/s : ~ Please make an effort to buy a few items so as to be fair to all... and do not hesitate to add in more food that is to ur liking as i may haf left them out!
~ Another thing to note is quantity of food be set to about 2-3 person consumption per food item as we do not wan to over buy and waste food!
~ All steamboat utensils will be provided by PJ! Thanks!!! :)

Myer-Briggs Test

My very lame programmer friend sent me this: http://www.eggheadcafe.com/articles/mb/default.asp

Try it! Though it's for programmer, it is still the branded Myer-Briggs test. It is still accurate (i think)....at least i got the same result i have since sec school.

This is mine: http://www.eggheadcafe.com/articles/mb/ESTJext.asp

ICQ...those were the dayz

One fine evening on my way home via the boring NEL, i somehow remember I used to have an ICQ account. And I still remember the ICQ#. But I can't remember who are the fortunate ones on my list..

Out of curiosity, i launched web based ICQ to refresh my memory. Password is pretty easy...seems like I have been using the same password for everything.

My dear NUS friend said this to me before when we were in our second year, "huh? you still use ICQ ah? now everybody is using MSN leh." What.....go be a MSN spokeslady then. I was using both, wasn't me even more power? anyway, it's 100% MSN for me now.... =P

Looking at my list....wah....i dun even know who is who liao, have to open the user info before i can recall only SOME. And these are some of the "some" on my un-updated contact list...

Got our Weiquan as Mr_Cow...
my brother as Kaiser (forever same name, boring...)...
Jianzhang as Jz :: hangzhi (another one...)...
Viv as Puppy (so sweet wor)...
Zhimian as Radical Dreamer...
Peilin as Xeon...
liling as orange...
Pig pig as old ginseng...
Weilin as....(this is a tough one...*faint*) tILdA...and
Caiting as Tino.

What's best? One of pig pig's and my common friends has this nick --> "God Plz Let me Die!!". He really is 100 years never never ever change.

What's even bester best? No one is online for ICQ. At least my MSN has 12 小猫 online.

and me? my nick is/was (it is still my nick, but i nv use ICQ liao...so is is or was...ang moh is really mafan) Felinophobia....

yah...this is not going to be a PJ's blog though it seems like it is...dun make me look like i'm very eng, can keep blogging k.

Weilin, your pics a bit 少loh...don't look like India leh. I have some too....Brunei! I didn't really go around Brunei 'cos I have to stay at the place where I have to work (Empire Hotel). But i get to walk around a bit at Empire Hotel.

This hotel is super good...not that I wanna advertise for them...it's a 6 stars hotel with great services (best I've ever experience), huge room with cable TV. They have so many swimming pools, one with sandy bottom somemore. And best is....it is so cheap leh! The room rate is around the same as Singapore Carlton Hotel, very cheap for a 6 star hotel. But the breakfast not very tasty.... Anyway...


This is the hotel main blocks. They have quite a few blocks and we can travel around on free mini bus or the small vehicle used at golf course...dunno what's that called...hee... But it's fun lah, more windy, felt like I was in Mandai Zoo.


The huge room. This is just <50% of the entire room.


The toilet...also <50%.


And there's a balcony.....


....for this view..... a bit covered ah, cannot see much.



The conference venue. See the gold gold parts on the pillar....the locals said those are actually gold foil leh. Wah seh.....they are so RICH


The South China Sea. Got Phuket or Hawaii feel not...got right! There's even a tiny island in the middle of the sea. Blue sea blue sky...the pic turns out quite nice even with my lousy photography skill (with the shadow and slanted horizon....pai seh lah k)


One of the pools


Another pool....nice!


the sandy bottom pool. If I'm not wrong, this is the one with seawater....yup this is part of the sea. Finally ppl can swim safely in sea...


The conference. I went there to work...gentle reminder....

The hotel really not bad right....can consider going there if one day we become tai-tais. Even not 100% tai-tai oso can go, cheap and convenient.



跳tone a bit, Peilin...你唱"千年之恋"很不错喔！kekeke...